Mammal Boots Returns and Exchanges

Returns are free.

Need to return or exchange your purchase? No problem! We’ll gladly accept returns or exchanges within 28 days of the original purchase date. Products must be in the same condition as when you received them, unworn and with the original tags attached or included.

To make a return or exchange:

  1. Pack products securely in their original packaging.
  2. Download and complete the Returns Form here.
  3. Include the last four digits of the credit card used for your Mammal Boots purchase and indicate whether you would like a refund or exchange.
  4. Create your freepost return label at
  5. Take your item to any Post Office and keep the tracking receipt as proof of return.To find your local drop off point visit Please retain proof of postage until it has been confirmed that your refund has been processed.

If you have any questions, or need help with your return, please contact us on 01395 443789.